FAQ
General Questions
What types of stickers does Stick With Finn offer?
From wagging tails to wild trails, Finn's stash has it all! Dive into our animal antics, nature nooks, self-love spots, classic canvas stickers, quotable quirks, festive frolics, and so much more! While most stickers are around 3x3” big, some may be slightly larger or smaller.
What's the Sticker Squad?
The Sticker Squad is Finn’s way of giving back to you! As you spend, you'll earn treat points that can be redeemed for awesome rewards, such as free shipping or free stickers. Spend more, earn more—it's as simple as that. You can also earn points by following us on instagram, celebrating your birthday, or writing a review for your purchase.
Get your tail wagging and sign up for the Sticker Squad here or tap the "Rewards" button on the bottom of our site!
Where do your stickers come from?
Our stickers are hand-drawn and crafted with love in the U.S. and shipped straight from sunny Walnut Creek, California. Dig a little deeper into our sticker story here.
Can you make a custom order for me?
While we don't whip up custom stickers on the spot, we're all ears for new sticker suggestions - just drop your bright idea here. If we add your design to our collection, we'll tag you in a special social media post and send you 10 of your own stickers!
I've got a sticker idea that’s pretty awesome. Can I submit an idea for a design?
For sure! Finn's tail wags extra for new ideas. Share your new potential sticker sensation here. If we decide to bring your design into our collection, we'll not only feature you in a special social media post but also tag you for full credit.
As a token of our appreciation, you'll also receive a pack of 10 stickers of your very own design. It’s a win-win, so why not submit your idea today?
Returns & Shipping
I just placed my order - can I change or cancel it?
If you're having second thoughts or want a tiny tweak, give us a shout here within 24 hours. Past that, your order’s on its merry way and we can’t modify nor cancel it.
Can I return my stickers?
If our product doesn't meet your expectations, please reach out to us here. We're all paws on deck to make you happy and ensure returns are hassle-free.
What’s the timeline for shipping an order?
Orders are usually shipped within a 72-hour window from the moment you click 'Buy'.
During the holiday rush or special promos, we might need a bit more time to play catch-up. If your package doesn’t arrive within 7 business days after its scheduled ETA, give us a shout here. Just a heads-up: This doesn't cover situations like entering the wrong address or missing the delivery.
Do you offer international shipping?
For now, we're keeping it local and only delivering within the U.S. and Puerto Rico. But who knows what the future holds? Keep your eyes peeled for updates by subscribing to our emails and following our social media.
What is the estimated delivery time?
We use USPS, which usually gets to you in about 3-5 business days post-dispatch. Your packages are sent from our humble HQ in Walnut Creek, CA.
When will I get my tracking number? How do I check the status of my order?
Hold tight! Once we send your order off, an email with your tracking number will be sent. Give it up to 24 hours for USPS to get their info updated on their tracking site. If 7 business days go by and your package hasn’t arrived, reach out to us here.
Quick note: This policy doesn’t apply for any shipping info mishaps or missed deliveries.
What if my order hasn’t arrived?
If your package seems to be taking the scenic route and hasn't arrived 7 business days after its estimated delivery date, hit us up here and we’ll get you taken care of. Just remember: situations like wrong addresses or missing the delivery aren’t covered.
I entered the wrong shipping address. What should I do?
No worries. Head back to your confirmation email or order portal to update the address, but this tweak needs to be made within 24 hours from when you bought the stickers. You can also submit an address change request here.
Why am I being charged for shipping on orders over $20?
If you're seeing a shipping fee and your cart's grand total is over $20, double-check that number before any discounts and shipping fees. That's the magic number to unlock free shipping.
Sticker Info & Care
Does "Lifetime Warranty" really mean lifetime?
It does! We're certain we have the best stickers in the pack. If your sticker starts to peel or fade just from regular wear and tear, reach out to us here and we’ll send a fresh one over, on the house. Keep in mind - if you try relocating it and it rips, or if it's a sticker we no longer sell, the warranty doesn't apply.
What happens if I peel off a sticker? Will there be any residue?
Some stickers might leave a hint of residue. No worries, a dab of "Goo Gone” or something similar clears up their tracks!
Are these stickers car-friendly?
Absolutely! Our stickers thrive in the elements. However, they might leave a faint trace (residue) if peeled off. For a smoother removal, we suggest placing them on your windows rather than the bumper.
How long do your stickers last?
On average, with the right care, our stickers can show off for several years! The lifespan can vary based on where it's been placed and the weather conditions, but you can expect our stickers to remain durable for 5+ years - even outdoors!
Sticker application: Any tricks?
For the perfect sticker placement, make sure the spot is clean and dry. Then, gently and firmly press the sticker down, ensuring no air bubbles sneak in.
What about air bubbles, how do I avoid them?
Before sticking, ensure your chosen spot is squeaky clean and dry. Use a flat object, like a credit card, to smooth out the sticker and chase those bubbles away!
How do I ensure straight sticker placement?
To get that sticker standing tall and straight, use a ruler as your guide. Mark the spot, align using the ruler's edge, and then press down firmly.
What’s are Finn’s stickers made of?
Our stickers are crafted from high-grade vinyl, meaning they’re durable, water-resistant, and more than ready for some outdoor fun. Designed to capture the richest colors and most precise details, these aren't your run-of-the-mill stickers. Plus, a protective laminate layer adds longevity, keeping them in top form for over five years. Rest assured, we stand by the quality of our products.
Can my sticker get wet?
They can! At Stick With Finn, we don't cut corners on quality. Every vinyl sticker we offer is laminated, making them waterproof, scratch-resistant, and yes, even dishwasher safe.
Storing stickers: Any advice?
Keep them away from the sun's glare and warm spots. Lay them flat to avoid creases. And if your storage spot's a bit on the humid side, pop them into an airtight container or baggie.
Any tips to keep my stickers in top-dog condition?
To keep your sticker looking as fresh as Finn after a spa day, check out our blog post on that subject!
In short:
- Clean and pat dry the spot before application.
- Protect them from harsh weather
- Handle with care – no rough play!
By tailoring these tips to your sticker's needs, you can ensure they remain in top-dog condition for the longest time!